Buenos Aires Citys chatbot, Boti, uses generative AI to provide residents and visitors with municipal information and services related to Beunos Aires. Introduced in 2019, it was the first municipal bot on Whatsapp globally. Boti offers an array of services, from reporting civic issues to scheduling appointments and accessing cultural insights using open government data to train the model. It supports multilingual interactions and facilitates mobility by offering information on parking, EcoBici stations and subway statuses.
A growing observatory of examples of how open data from official sources and generative artificial intelligence (AI) are intersecting across domains and geographies.
Share your project for inclusion. We seek to learn from generative AI initiatives that use open government and research data across a Spectrum of Scenarios. More information on each scenario can be found in our report: A Fourth Wave of Open Data? Exploring the Spectrum of Scenarios for Open Data and Generative AI.